SIST EN 14467:2004

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Centri za rekreacijsko potapljanje – Zahteve za ponudnike storitev rekreacijskega potapljanjaDienstleistungen des Freizeittauchens - Anforderungen an Dienstleister des Freizeit-GerätetauchensServices relatifs a la plongée de loisirs - Exigences relatives aux prestataires de services de plongée de loisirs en scaphandre autonomeRecreational diving services - Requirements for recreational scuba diving service providers97.220.40Oprema za športe na prostem in vodne športeOutdoor and water sports equipment03.200.99Other standards relating to leisure and tourism03.080.99Druge storitveOther servicesICS:Ta slovenski standard je istoveten z:EN 14467:2004SIST EN 14467:2004en01-september-2004SIST EN 14467:2004SLOVENSKI
STANDARD



SIST EN 14467:2004



EUROPEAN STANDARDNORME EUROPÉENNEEUROPÄISCHE NORMEN 14467February 2004ICS 97.220.10; 03.080.30English versionRecreational diving services - Requirements for recreationalscuba diving service providersServices relatifs à la plongée de loisirs - Exigencesrelatives aux prestataires de services de plongée de loisirsen scaphandre autonomeDienstleistungen des Freizeittauchens - Anforderungen anDienstleister des Freizeit-GerätetauchensThis European Standard was approved by CEN on 10 December 2003.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the Central Secretariat or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the officialversions.CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMITÉ EUROPÉEN DE NORMALISATIONEUROPÄISCHES KOMITEE FÜR NORMUNGManagement Centre: rue de Stassart, 36
B-1050 Brussels© 2004 CENAll rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 14467:2004: ESIST EN 14467:2004



EN 14467:2004 (E)2ContentspageForeword.31Scope.62Normative references.63Terms and definitions.64Common requirements.84.1General.84.2Information to be provided.84.3Risk Assessment.94.4Emergency equipment and procedures.94.5Diving Equipment.104.6Documentation.105Training and education.105.1General requirements.105.2Training locations.105.3Staff.116Organised and guided diving for certified divers.116.1Provision of services to groups.116.2Organised dive.116.3Guided dive.126.4Locations.126.5Staff.127Rental of diving equipment.127.1Service.127.2Diving equipment.137.3Staff.13Annex A (informative)
A–deviations.14Bibliography.17SIST EN 14467:2004



EN 14467:2004 (E)3ForewordThis document (EN 14467:2004) has been prepared by Technical Committee CEN /TC 329, "Tourism Services",the secretariat of which is held by DIN.This European Standard shall be given the status of a national standard, either by publication of an identical text orby endorsement, at the latest by August 2004 and conflicting national standards shall be withdrawn at the latest byAugust 2004.Annex A is informative.According to the CEN/CENELEC Internal Regulations, the national standards organizations of the followingcountries are bound to implement this European Standard: Austria, Belgium, Cyprus, Czech Republic, Denmark,Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.SIST EN 14467:2004



EN 14467:2004 (E)4IntroductionThe European Standards relating to recreational diving services have been prepared by CEN/TC 329/WG 3"Recreational Diving Services", with the aim of establishing a series of specifications for safety practices and theprovision of services.Therefore these standards specify:¾ necessary levels of experience and competency of scuba divers and scuba instructors,¾ safety practices and requirements for recreational scuba diving service providers appropriate to the differentdiving levels.In any case, they cannot substitute for nor impose upon legal requirements, the alteration of which is outside thecompetence of the CEN/CENELEC members.The series of European Standards relating to recreational diving services comprises the following standards:EN 14153-1:2003, Recreational Diving Services - Safety related minimum requirements for the training ofrecreational scuba divers - Part 1: Level 1EN 14153-2:2003, Recreational Diving Services - Safety related minimum requirements for the training ofrecreational scuba divers - Part 2: Level 2EN 14153-3:2003, Recreational Diving Services - Safety related minimum requirements for the training ofrecreational scuba divers - Part 3: Level 3EN 14413-1:2004, Recreational Diving Services - Safety related minimum requirements for the training ofrecreational scuba instructors - Part 1: InstructorEN 14413-2:2004, Recreational Diving Services - Safety related minimum requirements for the training ofrecreational scuba instructors - Part 2: InstructorEN 14467:2004, Recreational Diving Services – Requirements for recreational diving service providersStandardization is important for recreational activities, such as diving, for which training and experience areessential for the participants to be able to carry out the activity safely. Although recreational diving is potentiallyhazardous, the risks to the participants can easily be reduced to acceptable levels by the adoption of appropriateprecautions.The standards in the above listed series specify three levels of diver training and certification, and two levels ofinstructor training and certification. The present standard specifies performance requirements for the serviceprovider, commonly known as the “dive centre”.A service provider can offer diver training and education, guided dives and rental of diving equipment, and can offercourses leading to one or more of the diver or instructor qualifications specified in EN 14153-1, -2 and –3, and EN14413-1 and –2 respectively. The present standard specifies requirements for each of these services separately.Thus, although a client might be provided with two services at the same time, for example diver training and rentalof diving equipment, the client is considered to be in receipt of two distinct services.Service providers may often supply compressed breathing gases. This service is not covered in this EuropeanStandard as it is covered by European legislation.SIST EN 14467:2004



EN 14467:2004 (E)5The present standard for service providers has a key role in this series of standards as it specifies requirementsthat are common to the provision of training and certification of divers and instructors as specified in the otherstandards in the series.It is important to note that the standards in this series specify only requirements that the instructor or the serviceprovider ought to fulfil. It is not possible for a standard to place requirements upon the recipient of a service.SIST EN 14467:2004



EN 14467:2004 (E)61 ScopeThis European Standard specifies requirements for service providers in the field of recreational scuba diving.It specifies three areas of service provision:¾ training and education,¾ organised and guided diving for certified divers,¾ rental of diving equipment.Service providers may offer one or more of these services. This European Standard specifies the nature andquality of the services to the client and applies only to contractual provision of those services.2 Normative referencesThis European Standard incorporates by dated or undated reference, provisions from other publications. Thesenormative references are cited at the appropriate places in the text, and the publications are listed hereafter. Fordated references, subsequent amendments to or revisions of any of these publications apply to this EuropeanStandard only when incorporated in it by amendment or revision. For undated references the latest edition of thepublication referred to applies (including amendments).EN 14153-1, Recreational Diving Services - Safety related minimum requirements for the training of recreationalscuba divers - Part 1: Level 1 – Supervised DiverEN 14153-2, Recreational Diving Services - Safety related minimum requirements for the training of recreationalscuba divers - Part 2: Level 2 – Autonomous DiverEN 14153-3, Recreational Diving Services - Safety related minimum requirements for the training of recreationalscuba divers - Part 3: Level 3 - Dive LeaderEN 14413-1:2004, Recreational Diving Services - Safety related minimum requirements for the training ofrecreational scuba instructors - Part 1: Level 1EN 14413-2, Recreational Diving Services - Safety related minimum requirements for the training of recreationalscuba instructors - Part 2: Level 23 Terms and definitionsFor the purposes of this European Standard, the following terms and definitions apply.3.1service providerentity (individual or organisation), including any individual acting on behalf such an entity, which offers one or moreof the following services:¾ training and education,¾ organised and guided diving for certified divers,¾ rental of diving equipment.3.2clientindividual or group entering into a contract with a service provider for services for his or their own useSIST EN 14467:2004



EN 14467:2004 (E)73.3diving equipmentequipment consisting of the following items:¾ fins,¾ mask,¾ snorkel,¾ demand regulator (also referred to as a regulator),¾ alternative breathing gas system,NOTEThis could range from a simple octopus system to a duplicate breathing system with a separate breathing gassupply.¾ cylinder,¾ cylinder-support-system,¾ buoyancy compensator,¾ a quick release weight system (if appropriate),¾ submersible pressure gauge (breathing gas pressure monitor),¾ means to measure depth and time and to safely limit exposure to inert gas,¾ diving suit (if appropriate).NOTE
Specific environments may require additional equipment (e.g. an underwater navigational aid, knife/cutting device).3.4confined waterswimming pool with a depth appropriate to the activity or body of water that offers similar conditions with regard tovisibility, depth, water movement and access3.5open waterbody of water significantly larger than a swimming pool offering conditions typical of a natural body of waterencountered in the region3.6scuba instructorindividual qualified in accordance with EN 14413-1 or EN 14413-2 respectively3.7dive leaderindividual qualified in accordance with EN 14153-33.8organised diveservice offered by a service provider where divers already at a qualification and experience level suitable for thediving activity are taken to a dive site3.9guided diveorganised dive where clients are also accompanied underwater by an individual appointed by the service providerSIST EN 14467:2004



EN 14467:2004 (E)83.10risk assessmentidentification of hazards and who may be harmed by them4 Common requirements4.1 GeneralNOTEThe following requirements apply to all services laid down in clauses 5 and 6 regardless of the specific kind ofservice.4.2 Information to be provided4.2.1 Information prior to provision of the serviceThe service provider shall provide the following information to the client.¾ contractual issues including conditions bearing on the signature, delivery and termination of the contract,¾ prerequisites and any qualification requirements in order to obtain the service (e.g. medical certification, divercertifications),¾ equipment requirements,¾ costs,¾ insurance requirements in accordance with national regulations,¾ local environmental considerations,¾ diving related legislation and legal requirements concerned with the specific kind of service.If the service provided involves training the following additional information shall be provided:¾ limitations of eventual qualification,¾ scope of the training course,¾ course procedures,¾ means and methods for assessment, criteria for successful completion,¾ that records will be kept of their personal data and these records may be passed on to a training organisation.In the case of guided dives or organised dives the following additional information shall be provided:¾ information concerning the dive site, in particular hazards which could affect the safety of the dive (e.g. under-water obstructions),¾ arrangements concerning buddy teams and/or group size,¾ depth and/or time limitations.4.2.2 Information during service provisionPrior to each dive or training session, clients shall have safety provisions identified to them, including:SIST EN 14467:2004



EN 14467:2004 (E)9¾ the identity and role of staff,¾ emergency procedures,¾ buddy/group assignments¾ the conduct required of clients.4.3 Risk AssessmentThe service provider shall ensure that a risk assessment is conducted before each dive, and shall adoptprocedures to ensure that all risks are controlled as far as is reasonably possible. The following factors shall beconsidered as part of this assessment taking into account the capability of participants:¾ water movement (e.g. current, wave action)¾ depth,¾ underwater visibility,¾ pollution,¾ entry/exit methods,¾ restricted zones,¾ suitability of the site for planned activities,¾ emergency action plan.The service provider shall have the right to prevent any client from taking part in the activity if following a riskassessment this is deemed to be in the best interest of the client and/or of other clients.4.4 Emergency equipment and procedures4.4.1 Emergency equipmentFor all locations where diving activities take place the service provider shall ensure the availability of:¾ a first aid kit suitable for the planned diving activities,¾ an emergency oxygen unit with a capacity of delivering at least 15 litres/min. of pure oxygen for at least20 min,¾ a communication system suitable for alerting emergency services.4.4.2 Emergency proceduresAt each dive site where diving activities take place a documented emergency plan comprising at least the followinginformation shall be available:¾ procedures for casualty recovery, resuscitation and evacuation,¾ use of the emergency oxygen supply,¾ information about the nearest medical resources (including data about the availability of a hyperbaricrecompression chamber).SIST EN 14467:2004



EN 14467:2004 (E)104.5 Diving EquipmentIndividuals instructing during open water dives or leading dives on behalf of the service provider shall at least beequipped with the diving equipment listed in clause 3.4.If equipment is provided to the client for use in training, guided or organised diving, this shall be considered aseparate service and thus clause 7 shall apply.4.6 Documentation4.6.1 StaffThe service provider shall maintain documentation on all individuals delivering services as follows:¾ name, address and date of birth,¾ training/certification, experience and medical certification,¾ duties assigned to
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