Measurement management systems - Requirements for measurement processes and measuring equipment (ISO 10012:2003)

ISO 10012:2003 specifies generic requirements and provides guidance for the management of measurement processes and metrological confirmation of measuring equipment used to support and demonstrate compliance with metrological requirements. It specifies quality management requirements of a measurement management system that can be used by an organization performing measurements as part of the overall management system, and to ensure metrological requirements are met.
ISO 10012:2003 is not intended to be used as a requisite for demonstrating conformance with ISO 9001, ISO 14001 or any other standard. Interested parties can agree to use ISO 10012:2003 as an input for satisfying measurement management system requirements in certification activities. Other standards and guides exist for particular elements affecting measurement results, for example, details of measurement methods, competence of personnel, interlaboratory comparisons.
ISO 10012:2003 is not intended as a substitute for, or as an addition to, the requirements of ISO/IEC 17025.

Messlenkungssysteme - Anforderungen an Messprozesse und Messmittel (ISO 10012:2003)

Diese Internationale Norm legt allgemeine Anforderungen fest und bietet Anleitungen für die Lenkung von Messprozessen und die metrologische Bestätigung von Messmitteln, die für die Unterstützung und den Nachweis der Übereinstimmung mit den Anforderungen eingesetzt werden. Es werden Anforderungen an das Qualitätsmanagement von Messlenkungssystemen festgelegt, damit diese von einer Organisation eingesetzt werden können, die als Teil ihres übergeordneten Managementsystems Messungen durchführt und damit die Einhaltung der metrologischen Anforderungen sichergestellt ist.
Diese Internationale Norm ist nicht als Nachweis für die Übereinstimmung mit ISO 9001, ISO 14001 oder mit weiteren Normen vorgesehen. Interessierte Kreise können jedoch im Zusammenhang mit Zertifizierungs-vorgängen die Anwendung der vorliegenden Internationalen Norm als Vorgabe für die Einhaltung von Anforderungen an Messlenkungssysteme vereinbaren.
Diese Internationale Norm ist nicht als Ersatz oder Ergänzung für die Anforderungen von ISO/IEC 17025 vorgesehen.
ANMERKUNG   Es bestehen weitere Normen und Anleitungen für bestimmte Einzelelemente mit Einfluss auf die Messergebnisse, wie z. B. Einzelheiten der Messverfahren, Qualifikation des Personals und Vergleichsuntersuchungen zwischen Laboratorien.

Systemes de management de la mesure - Exigences pour les processus et les équipements de mesure (ISO 10012:2003)

L'ISO 10012:2003 est destinée à fournir des exigences génériques et des guides d'application pour le management des processus de mesure et pour la confirmation des équipements de mesure utilisés pour démontrer la conformité aux exigences métrologiques. Elle spécifie les exigences qualité relatives au système de management de la mesure qu'un organisme effectuant des mesures peut utiliser et intégrer dans le cadre du système de management global et qui est destiné à garantir que les exigences métrologiques sont satisfaites.
L'ISO 10012:2003 n'est pas destinée à être requise pour démontrer la conformité avec l'ISO 9001, avec l'ISO 14001 ou avec toute autre norme. Les parties intéressées peuvent convenir d'utiliser la présente Norme internationale comme point d'entrée à la satisfaction des exigences relatives au système de management de la mesure dans des activités de certification.
L'ISO 10012:2003 n'est destinée ni à être substituée ni à être ajoutée aux exigences de l'ISO/IEC 17025.

Sistemi vodenja meritev – Zahteve za procese merjenja in merilno opremo (ISO 10012:2003)

Slovenski standard je enakovreden evropskemu standardu EN ISO 10012:2003, z njim pa sta bila nadomeščena standarda SIST EN 30012-1:1997, Zahteve za zagotavljanje kakovosti merilne opreme - 1. del: Sistem meroslovnega potrjevanja merilne opreme (ISO 10012-1:1992), in SIST ISO 10012-2:1998, Zahteve za zagotavljanje kakovosti merilne opreme - 2. del: Obvladovanje merilnih procesov. Namenjen je odjemalcem pri specificiranju zahtevanih proizvodov in dobaviteljem pri specificiranju ponujenih proizvodov, nanj pa se lahko sklicujejo tudi zakonodajni in regulativni organi ter udeleženi pri ocenjevanju in presojanju sistemov vodenja meritev.Uspešen sistem vodenja meritev zagotavlja, da merilna oprema in merilni procesi ustrezajo nameravani uporabi, pri čemer se v standardu izraz "merilni proces" uporablja za aktivnosti fizičnih merjenj (npr. v razvoju, preskušanju, proizvodnji, kontroli). Z njim je mogoče obvladovati tveganja zaradi nepravilnih merilnih rezultatov, ki jih lahko povzročijo merilna oprema in merilni procesi, s tem pa se potrjuje njegov pomen pri doseganju ciljev kakovosti proizvodov. Sistem vodenja meritev zato vključuje metode od osnovnega overjanja opreme do uporabe statističnih metod v obvladovanju merilnega procesa. Čeprav ta standard ni namenjen dokazovanju skladnosti z ISO 9001, ISO 14001 ali drugimi standardi, pa upoštevanje zahtev, navedenih v njem, pripomore k usklajenosti z zahtevami za merjenja in obvladovanje merilnih procesov, specificiranih v drugih standardih, npr. ISO 9001:2000. V njem so tako določene izvorne zahteve in dani napotki za vodenje merilnih procesov in meroslovnega potrjevanja merilne opreme, uporabljene za podporo in prikaz skladnosti z meroslovnimi zahtevami.

General Information

Status
Published
Publication Date
30-Jun-2003
Current Stage
6100 - Translation of adopted SIST standards (Adopted Project)
Start Date
01-Mar-2005
Due Date
01-Mar-2005
Completion Date
01-Mar-2005

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Standards Content (Sample)

SLOVENSKI STANDARD
SIST EN ISO 10012:2003
01-julij-2003
1DGRPHãþD
SIST EN 30012-1:1997
SIST ISO 10012-1:1996
SIST ISO 10012-2:1998
Sistemi vodenja meritev – Zahteve za procese merjenja in merilno opremo (ISO
10012:2003)
Measurement management systems - Requirements for measurement processes and
measuring equipment (ISO 10012:2003)
Messlenkungssysteme - Anforderungen an Messprozesse und Messmittel (ISO
10012:2003)
Systemes de management de la mesure - Exigences pour les processus et les
équipements de mesure (ISO 10012:2003)
Ta slovenski standard je istoveten z: EN ISO 10012:2003
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
17.020 Meroslovje in merjenje na Metrology and measurement
splošno in general
SIST EN ISO 10012:2003 sl,en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 10012:2003

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SIST EN ISO 10012:2003
EUROPEAN STANDARD
EN ISO 10012
NORME EUROPÉENNE
EUROPÄISCHE NORM
April 2003
ICS 03.120.10; 17.020 Supersedes EN 30012-1:1993
English version
Measurement management systems - Requirements for
measurement processes and measuring equipment (ISO
10012:2003)
Systèmes de management de la mesure - Exigences pour Messlenkungssysteme - Anforderungen an Messprozesse
les processus et les équipements de mesure (ISO und Messmittel (ISO 10012:2003)
10012:2003)
This European Standard was approved by CEN on 25 March 2003.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the Management Centre has the same status as the official
versions.
CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland and United
Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2003 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 10012:2003 E
worldwide for CEN national Members.

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SIST EN ISO 10012:2003
EN ISO 10012:2003 (E)
CORRECTED  2003-07-16
Foreword
This document (EN ISO 10012:2003) has been prepared by Technical Committee ISO/TC 176
"Quality management and quality assurance" in collaboration with CMC.
This European Standard shall be given the status of a national standard, either by publication of
an identical text or by endorsement, at the latest by October 2003, and conflicting national
standards shall be withdrawn at the latest by October 2003.
This document supersedes EN 30012-1:1993.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of
the following countries are bound to implement this European Standard: Austria, Belgium, Czech
Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland and
the United Kingdom.
Endorsement notice
The text of ISO 10012:2003 has been approved by CEN as EN ISO 10012:2003 without any
modifications.
NOTE Normative references to International Standards are listed in Annex ZA (normative).
2

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SIST EN ISO 10012:2003
EN ISO 10012:2003 (E)
Annex ZA
(normative)
Normative references to international publications
with their relevant European publications
This European Standard incorporates by dated or undated reference, provisions from other
publications. These normative references are cited at the appropriate places in the text and the
publications are listed hereafter. For dated references, subsequent amendments to or revisions of
any of these publications apply to this European Standard only when incorporated in it by
amendment or revision. For undated references the latest edition of the publication referred to
applies (including amendments).
NOTE Where an International Publication has been modified by common modifications, indicated
by (mod.), the relevant EN/HD applies.
Publication Year Title EN Year
ISO 9000 2000 Quality management systems - EN ISO 9000 2000
Fundamentals and vocabulary
3

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SIST EN ISO 10012:2003

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SIST EN ISO 10012:2003

INTERNATIONAL ISO
STANDARD 10012
First edition
2003-04-15


Measurement management systems —
Requirements for measurement
processes and measuring equipment
Systèmes de management de la mesure — Exigences pour les
processus et les équipements de mesure





Reference number
ISO 10012:2003(E)
©
ISO 2003

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
PDF disclaimer
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accepts no liability in this area.
Adobe is a trademark of Adobe Systems Incorporated.
Details of the software products used to create this PDF file can be found in the General Info relative to the file; the PDF-creation
parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In
the unlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given below.


©  ISO 2003
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland

ii © ISO 2003 — All rights reserved

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
Contents Page
Foreword. iv
Introduction . v
1 Scope. 1
2 Normative references . 1
3 Terms and definitions. 1
4 General requirements . 2
5 Management responsibility. 3
5.1 Metrological function. 3
5.2 Customer focus. 3
5.3 Quality objectives . 3
5.4 Management review. 3
6 Resource management. 4
6.1 Human resources. 4
6.2 Information resources . 4
6.3 Material resources . 5
6.4 Outside suppliers. 6
7 Metrological confirmation and realization of measurement processes. 6
7.1 Metrological confirmation . 6
7.2 Measurement process . 9
7.3 Measurement uncertainty and traceability. 11
8 Measurement management system analysis and improvement. 12
8.1 General. 12
8.2 Auditing and monitoring . 12
8.3 Control of nonconformities. 13
8.4 Improvement. 15
Annex A (informative) Overview of the metrological confirmation process . 17
Bibliography . 19

© ISO 2003 — All rights reserved iii

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 10012 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance,
Subcommittee SC 3, Supporting technologies.
This first edition of ISO 10012 cancels and replaces ISO 10012-1:1992 and ISO 10012-2:1997, of which it
constitutes a technical revision.
iv © ISO 2003 — All rights reserved

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
Introduction
An effective measurement management system ensures that measuring equipment and measurement
processes are fit for their intended use and is important in achieving product quality objectives and managing
the risk of incorrect measurement results. The objective of a measurement management system is to manage
the risk that measuring equipment and measurement processes could produce incorrect results affecting the
quality of an organization’s product. The methods used for the measurement management system range from
basic equipment verification to the application of statistical techniques in the measurement process control.
In this International Standard, the term “measurement process” applies to physical measurement activities
(e.g. in design, test, production, inspection).
References to this International Standard can be made
 by a customer when specifying products required,
 by a supplier when specifying products offered,
 by legislative or regulatory bodies, and
 in assessment and audit of measurement management systems.
One of the stated management principles in ISO 9000 addresses the process-oriented approach.
Measurement processes should be considered as specific processes aiming to support the quality of the
products produced by the organization. Application of the measurement management system model
applicable to this International Standard is shown in Figure 1.

Figure 1 — Model of measurement management system
© ISO 2003 — All rights reserved v

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
This International Standard includes both requirements and guidance for implementation of measurement
management systems, and can be useful in improving measurement activities and the quality of products. The
requirements appear in normal typeface. Guidance appears in italic typeface within a box after the appropriate
requirement paragraph. Guidance is for information only and is not to be construed as adding to, limiting, or
modifying any requirement.
Organizations have the responsibility to determine the level of controls needed and to specify the
measurement management system requirements to be applied as part of their overall management system.
Except by agreement, this International Standard is not intended to add to, subtract from, or replace any
requirements of other standards.
Following the requirements laid down in this International Standard will facilitate compliance with requirements
for measurements and measurement process control specified in other standards, for example,
ISO 9001:2000, Subclause 7.6, and ISO 14001:1996, Subclause 4.5.1.

vi © ISO 2003 — All rights reserved

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SIST EN ISO 10012:2003
INTERNATIONAL STANDARD ISO 10012:2003(E)

Measurement management systems — Requirements for
measurement processes and measuring equipment
1 Scope
This International Standard specifies generic requirements and provides guidance for the management of
measurement processes and metrological confirmation of measuring equipment used to support and
demonstrate compliance with metrological requirements. It specifies the quality management requirements of
a measurement management system that can be used by an organization performing measurements as part
of the overall management system, and to ensure metrological requirements are met.
This International Standard is not intended to be used as a requisite for demonstrating conformance with
ISO 9001, ISO 14001 or any other standard. Interested parties can agree to use this International Standard as
an input for satisfying measurement management system requirements in certification activities.
This International Standard is not intended as a substitute for, or as an addition to, the requirements of
ISO/IEC 17025.
NOTE Other standards and guides exist for particular elements affecting measurement results, for example, details
of measurement methods, competence of personnel, and interlaboratory comparisons.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 9000:2000, Quality management systems — Fundamentals and vocabulary
VIM:1993, International vocabulary of basic and general terms used in metrology. Published jointly by BIPM,
IEC, IFCC, ISO, IUPAC, IUPAP, OIML
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 9000 and VIM and the following
apply:
3.1
measurement management system
set of interrelated or interacting elements necessary to achieve metrological confirmation and continual control
of measurement processes
3.2
measurement process
set of operations to determine the value of a quantity
© ISO 2003 — All rights reserved 1

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
3.3
measuring equipment
measuring instrument, software, measurement standard, reference material or auxiliary apparatus, or a
combination thereof, necessary to realize a measurement process
3.4
metrological characteristic
distinguishing feature which can influence the results of measurement
NOTE 1 Measuring equipment usually has several metrological characteristics.
NOTE 2 Metrological characteristics can be the subject of calibration.
3.5
metrological confirmation
set of operations required to ensure that measuring equipment conforms to the requirements for its intended
use
NOTE 1 Metrological confirmation generally includes calibration and verification, any necessary adjustment or repair,
and subsequent recalibration, comparison with the metrological requirements for the intended use of the equipment, as
well as any required sealing and labelling.
NOTE 2 Metrological confirmation is not achieved until and unless the fitness of the measuring equipment for the
intended use has been demonstrated and documented.
NOTE 3 The requirements for intended use include such considerations as range, resolution and maximum permissible
errors.
NOTE 4 Metrological requirements are usually distinct from, and are not specified in, product requirements.
NOTE 5 A diagram of the processes involved in metrological confirmation is given in Figure 2.
3.6
metrological function
function with administrative and technical responsibility for defining and implementing the measurement
management system
4 General requirements
The measurement management system shall ensure that specified metrological requirements are satisfied.
Guidance
Specified metrological requirements are derived from requirements for the product. These requirements are
needed for both measuring equipment and measurement processes. Requirements may be expressed as
maximum permissible error, permissible uncertainty, range, stability, resolution, environmental conditions or
operator skills.
The organization shall specify the measurement processes and the measuring equipment that are subject to
the provisions of this International Standard. When deciding the scope and extent of the measurement
management system, the risks and consequences of failure to comply with metrological requirements shall be
taken into account.
The measurement management system consists of the control of designated measurement processes and
metrological confirmation of measuring equipment (see Figure 2), and the necessary supporting processes.
The measurement processes within the measurement management system shall be controlled (see 7.2). All
measuring equipment within the measurement management system shall be confirmed (see 7.1).
Changes to the measurement management system shall be in accordance with the procedures of the
organization.
2 © ISO 2003 — All rights reserved

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
5 Management responsibility
5.1 Metrological function
The metrological function shall be defined by the organization. Top management of the organization shall
ensure the availability of necessary resources to establish and maintain the metrological function.
Guidance
The metrological function may be a single department or distributed throughout the organization.
The management of the metrological function shall establish, document and maintain the measurement
management system and continually improve its effectiveness.
5.2 Customer focus
The management of the metrological function shall ensure that
a) customer measurement requirements are determined and converted into metrological requirements,
b) the measurement management system meets the customers’ metrological requirements, and
c) compliance to customer-specified requirements can be demonstrated.
5.3 Quality objectives
The management of the metrological function shall define and establish measurable quality objectives for the
measurement management system. Objective performance criteria and procedures for the measurement
processes, and their control, shall be defined.
Guidance
Examples of such quality objectives at different organizational levels are as follows:
 no nonconforming product is to be accepted nor conforming product rejected due to incorrect
measurements;
 no measurement process is to be out of control for more than one day without detection;
 all metrological confirmations are to be completed by the agreed times;
 there are to be no illegible metrological confirmation records;
 all of the technical training programmes are to be completed per the established schedule;
 the amount of time measuring equipment is out of operation is to be reduced by a stated percentage.
5.4 Management review
Top management of the organization shall ensure the systematic review of the measurement management
system at planned intervals to ensure its continual adequacy, effectiveness and suitability. The top
management shall ensure that the necessary resources are available to review the measurement
management system.
The results of the management review shall be used by the management of the metrological function to
modify the system as necessary, including improving measurement processes (see Clause 8) and reviewing
quality objectives. The results of all reviews and all actions taken shall be recorded.
© ISO 2003 — All rights reserved 3

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
6 Resource management
6.1 Human resources
6.1.1 Responsibilities of personnel
The management of the metrological function shall define and document the responsibilities of all personnel
assigned to the measurement management system.
Guidance
These responsibilities may be defined in organization charts, job descriptions, and work instructions or
procedures.
This International Standard does not exclude the use of specialist personnel external to the metrological
function.
6.1.2 Competence and training
The management of the metrological function shall ensure that personnel involved in the measurement
management system have demonstrated their ability to perform their assigned tasks. Any specialized skills
required shall be specified. The management of the metrological function shall ensure that training is provided
to address identified needs, records of training activities are maintained, and that the effectiveness of the
training is evaluated and recorded. Personnel shall be made aware of the extent of their responsibilities and
accountabilities, and the impact of their activities on the effectiveness of the measurement management
system and product quality.
Guidance
Competence may be achieved through education, training and experience, and demonstrated by testing or
observed performance.
When using staff who are undergoing training, adequate supervision shall be provided.
6.2 Information resources
6.2.1 Procedures
Measurement management system procedures shall be documented to the extent necessary and validated to
ensure the proper implementation, their consistency of application, and the validity of measurement results.
New procedures or changes to documented procedures shall be authorized and controlled. Procedures shall
be current, available and provided when required.
Guidance
Technical procedures may be based on published standard measurement practices, or on customers’ or
equipment manufacturers’ written instructions.
6.2.2 Software
Software used in the measurement processes and calculations of results shall be documented, identified and
controlled to ensure suitability for continued use. Software, and any revisions to it, shall be tested and/or
validated prior to initial use, approved for use, and archived. Testing shall be to the extent necessary to
ensure valid measurement results.

4 © ISO 2003 — All rights reserved

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
Guidance
Software may be in several forms, such as embedded, programmable, or off-the-shelf packages.
Off-the-shelf software might not require testing.
Testing may include virus checking, checking of user-programmed algorithms, or a combination thereof as
necessary to achieve the required measurement result.
Software configuration control can help maintain the integrity and validity of measurement processes using
software. Archiving may be accomplished by creating back-up copies, off-site storage, or any other means to
safeguard programming, ensure accessibility, and to provide the level of traceability necessary.
6.2.3 Records
Records containing information required for the operation of the measurement management system shall be
maintained. Documented procedures shall ensure the identification, storage, protection, retrieval, retention
time and disposition of records.
Guidance
Examples of records are confirmation results, results of measurement, purchasing, operational data,
nonconformance data, customer complaints, training, qualification, or any other historical data supporting the
measurement processes.
6.2.4 Identification
Measuring equipment and technical procedures used in the measurement management system shall be
clearly identified, individually or collectively. There shall be an identification of the status of the metrological
confirmation of equipment. Equipment confirmed for use only in a particular measurement process or
processes shall be clearly identified or otherwise controlled to prevent unauthorized use. Equipment used in
the measurement management system shall be distinguishable from other equipment.
6.3 Material resources
6.3.1 Measuring equipment
All measuring equipment necessary to satisfy the specified metrological requirements shall be available and
identified in the measurement management system. Measuring equipment shall have a valid calibration status
prior to being confirmed. Measuring equipment shall be used in an environment that is controlled or known to
the extent necessary to ensure valid measurement results. Measuring equipment used to monitor and record
the influencing quantities shall be included in the measurement management system.
Guidance
Measuring equipment can be confirmed for use for particular measurement processes, and not confirmed for
use for other measurement processes because of differing metrological requirements. Metrological
requirements for the measuring equipment are derived from specified requirements for the product or the
equipment to be calibrated, verified and confirmed.
The maximum permissible error may be designated by reference to the published specification of the
measuring equipment manufacturer, or by the metrological function.
Measuring equipment may be calibrated by an organization other than the metrological function performing
the metrological confirmation.
The characterization of reference materials might meet the requirement for calibration.
© ISO 2003 — All rights reserved 5

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SIST EN ISO 10012:2003
ISO 10012:2003(E)
The management of the metrological function shall establish, maintain and use documented procedures for
receiving, handling, transporting, storing and dispatching measuring equipment, in order to prevent abuse,
misuse, damage and changes to its metrological characteristics. There shall be procedures for processing
measuring equipment introduced into or removed from the measurement management system.
6.3.2 Environment
The environmental conditions required for the effective operation of the measurement processes covered by
the measurement management system shall be documented.
Environmental conditions affecting measurements shall be monitored and recorded. Corrections based on the
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