SIST-TP CWA 50487:2007

SLOVENSKI STANDARD
SIST-TP CWA 50487:2007
01-januar-2007
Pametne hiše – Pravila ravnanja
SmartHouse Code of Practice
Ta slovenski standard je istoveten z: CWA 50487:2005
ICS:
97.120 Avtomatske krmilne naprave Automatic controls for
za dom household use
SIST-TP CWA 50487:2007 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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CENELEC CWA 50487
WORKSHOP
AGREEMENT November 2005




English version


SmartHouse Code of Practice











This CENELEC Workshop Agreement has been drafted by a Workshop of representatives of interested
parties and was approved on 2005-11-02.

The formal process followed by the Workshop in the development of this Workshop Agreement has been
endorsed by the national members of CENELEC but neither the national members of CENELEC nor the
CENELEC Central Secretariat can be held accountable for the technical content of this CENELEC Workshop
Agreement or possible conflicts with standards or legislation.

This CENELEC Workshop Agreement can in no way be held as being an official standard developed by
CENELEC and its members. This CENELEC Workshop Agreement is publicly available as a reference
document from the CENELEC members.

CENELEC members are the national electrotechnical committees of Austria, Belgium, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
and United Kingdom.

CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung

Central Secretariat: rue de Stassart 35, B - 1050 Brussels


© 2005 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.

Ref. No. CLC/TR 50487:2005 E

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Foreword
This CENELEC Workshop Agreement has been developed through the collaboration of a large
number of industry experts (see Annex E). Its final text was approved as CWA 50487 on 2005-11-02.

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Preface
This Code of Practice is intended to provide a valuable reference for anyone involved in creating a
SmartHouse, a house that has intelligent systems, intelligent equipment and networks and has
services and applications that use the SmartHouse intelligence.
It has been put together from the efforts of a large number of industry experts. In order to cope with
the very broad scope of the Code of Practice and the many stakeholders that were involved, it was
seen as desirable that the document should be subdivided into Sections each of which covers a
particular market segment in the service supply chain of services and applications to and within the
SmartHouse.
Each Section has been constructed by a Section Editor who is an expert in the area of the section and
overall editing and management of the project has been the task of an overall Managing Editor. Each
Section Editor has had the assistance of a dedicated group of experts and around 160 experts have
been involved in these working groups. Overall, there have been 4 Open Forums/Workshops attended
by an average of 65 Experts for the first 3. Some 325 experts have been involved in the review
process. The 10 section editors have worked incredibly hard with their experts to deliver the current
text. The time recorded by the experts now adds up to more than 600 man days.
There have been numerous disagreements as to what should be in the text and what left out. These
have been resolved although some hard decisions have had to be made. There is now agreement on
the text and all the comments received have been resolved and put into the document
Because there is significant variability in the scope of the sections, some sections deal with hard
physical facts whereas some deal with the objectives and needs of stakeholders such as the
consumer and the service provider. Other sections deal with entities where the market is still evolving
and therefore the hard physical facts are not readily available. Therefore, while there has been
considerable attention to ensuring consistency, there are areas where there is overlap, because the
sections lie side by side on the service supply chain, and some sections look at similar issues from
different perspectives.
An example of this is the way in which we have used the term “cluster”. In each section where it is
used it describes a broadly market segment grouping but is used in a slightly different way and
although the market segments are broadly similar, in some sections the market segments are sliced
more thinly.
Overall, it is considered that this document will provide a most helpful document for the stakeholder of
the SmartHouse market. It is hoped that the Code of Practice will bring understanding of the issues
and in particular allow the system designer of the SmartHouse to work more effectively and with more
understanding of the wider issues.
As managing editor, I would like to thank all the section editors and their teams of experts for the help
and support they have given me in putting this Code of Practice together.
The document has been approved unanimously by experts in a CENELEC Workshop and by experts
from previous workshops who have reviewed the document and indicated their approval by mail
(See E.1). The Chairperson (Stephen Pattenden) accordingly decided that consensus had now been
reached and the document should be adopted as a CENELEC Workshop Agreement.
Stephen Pattenden (06/11/2005)

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Acknowledgements
In certain parts of this Code of Practice organisations and companies and their products may be
mentioned. In all cases where used the names of any product and their trade marks are
acknowledged as belonging to them and have been used where appropriate to illustrate particular
concepts or the common usage of such products.
Disclaimer
Every effort has been taken to ensure the accuracy of this Code of Practice, however, in a document
with such a broad scope and with multiple experts and authors, neither CENELEC, nor the Editors and
experts involved in compiling this Code of Practice can accept any responsibility for any loss either
direct or consequential arising from information provided by this Code of Practice. The reader is
advised to satisfy him or her self as to the accuracy of any advice given by researching the referenced
standards, glossary and bibliography.

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CONTENTS
Preface.3
1 Scope & introduction .9
1.1 The SmartHouse and its components.9
1.1.1 Scope of the SmartHouse Code of Practice .9
1.1.2 Parts of the Code of Practice .11
1.1.3 Issues.12
1.1.4 Recommendations .12
1.1.5 Annexes.13
2 The Environment of the SmartHouse .13
2.1 The reason for a SmartHouse and why its value is more than the sum of its parts; .13
2.1.1 Introduction.13
2.2 The consumers’ needs and requirements.15
2.2.1 Introduction – Why the SmartHouse designer needs to understand the consumer. .15
2.2.2 The scope of this section .16
2.2.3 Issues.17
2.2.4 Additional recommendations.28
2.2.5 Conclusions.29
2.3 Service Providers, Services and Applications .30
2.3.1 Introduction.30
2.3.2 Scope.31
2.3.3 Issues.33
2.3.4 Relevant standards, developing standards and specifications .38
2.3.5 References.38
3 The design of the SmartHouse system and product development.39
3.1 Architectures .39
3.1.1 Introduction.39
3.1.2 Issues.42
3.1.3 Recommendations .49
3.2 The Wide Area and its network operators and delivery media .51
3.2.1 Introduction.51
3.2.2 Issues.52
3.2.3 Recommendations .56
3.2.4 Dependencies on Other SMARTHOUSE CoP sections .57
3.3 The Home Networks and their media .58
3.3.1 Introduction.58
3.3.2 Issues.62
3.3.3 Recommendations .65

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3.4 NTE & gateways .76
3.4.1 Introduction.76
3.4.2 IP based Access Networks assumptions & requirements.79
3.4.3 Scope.80
3.4.4 The Residential Gateway Modules. .82
3.4.5 The Home Residential Gateway Project areas: .84
3.4.6 Goals.86
3.4.7 Quality of Service (QoS) requirements and functions.86
3.4.8 Issues.87
3.4.9 Relevant standards, developing standards and specifications .89
3.4.10 References.89
3.5 System security.90
3.5.1 Introduction.90
3.5.2 Scope.91
3.5.3 Issues.92
3.5.4 Security models.93
3.5.5 Threat analysis.94
3.5.6 Security to provide trust.95
3.5.7 Recommendations .98
COMPONENTS - Product development. .100
3.6 Service and application development .100
3.6.1 Introduction.100
3.6.2 Recommendations.100
3.7 Home Equipment (HE).100
3.7.1 Introduction.100
3.7.2 Scope.101
3.7.3 Methodology.102
3.7.4 Usage cases.102
3.7.5 SmartHouse Home Equipment Usage case clusters.105
3.7.6 Home Automation Usage cases: example lighting control.105
3.7.7 SmartHouse Household Appliances Usage case .108
3.7.8 Business requirements.109
3.7.9 Relevant standards, developing standards and specifications .111
3.8 User Interfaces & A/V.112
3.8.1 Introduction.112
3.8.2 Scope.113
3.8.3 Issues.113
3.8.4 Services and their requirements .117
3.8.5 Services and applications .117
3.8.6 Consumer issues.122
3.8.7 Recommendations and checklists.122

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4 Installation.123
4.1 Introduction – The installation process .123
4.1.1 Scope of this section .123
4.1.2 Analysis.124
4.1.3 Planning.127
4.1.4 Undertaking the installation.127
4.1.5 Maintenance.128
4.1.6 Standards identified.128
4.1.7 Documentation recommendations .128
Annex A – Abbreviations, acronyms, terms and definitions .131
A.1 Comments on this Annex .131
A.2 Abbreviations and acronyms.131
A.3 Terms and definitions.135
Annex B – Standards referenced.159
B.1 The EN 50090 series.159
B.2 Referenced standards.161
Annex C – Additional material from sections.179
C.1 Additional material from Network Operators Section .179
C.1.1 QoS Service Model for the SmartHouse .179
C.1.2 SmartHouse QoS Service Architecture.179
C.1.3 Application Traffic Class Attributes (End-to-End Transport Layer) .181
C.1.4 Service Attribute Selection – Examples .183
C.1.5 What Communications Technologies are available? .184
C.2 Discussion on the requirements for a SmartHouse Open Architecture .186
C.2.1 Overview.186
C.2.2 General.189
C.2.3 The Objectives for an Architecture for the SmartHouse .192
C.2.4 How to meet the objectives .192
C.2.5 Comments on these objectives .193
C.2.6 Further research.193
C.3 Additional material from Home Networks Section.194
C.4 Additional material from Home Equipment Section .196
C.4.1 Communications [external].196
C.4.2 Home Automation Usage cases.199
C.5 Additional material from Installation section – Example forms .220
C.5.1 Inspection, test and commissioning certificates.220
Annex D – Bibliography.225
D.1 Input from consumer’s needs and requirements.225
D.2 Input from gateways.225

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D.3 Input from security.225
D.4 Input form user interfaces. .226
D.5 Input from installation process .227
D.5.1 French documents.227
D.5.2 German documents.227
D.5.3 Spanish documents.228
D.6 General documents.228
Annex E .229
E.1 Attendees of SmartHouse Open Forum/Workshops approving document.229
E.2 Contributors and attendees at forums and meetings .230

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1 Scope & introduction
1.1 The SmartHouse and its components
The SmartHouse consists of a large and wide ranging set of many Services, Applications, Equipment,
Networks and Systems that act together in delivering the “intelligent” or “connected” home in order to
address security and control, communications, leisure and comfort, environmental integration and
accessibility. These components are represented by many actors that interact and work together to
provide interoperable systems that benefit the home based user in the SmartHouse. Because of this
wide ranging variability of the entities in the SmartHouse, there is a very high level of potential
complexity in finding the optimal solution for any particular SmartHouse.
The main actors that influence the SmartHouse are the consumers (customers, subscribers,
individuals) that live in and utilise the Services, Applications and Products that are designed for the
SmartHouse. It is therefore appropriate that the other main set of actors are the service and
application providers that deliver the services that the consumers need and require, including those
responsible for installing systems in the SmartHouse and for maintaining them.
These consumers have needs and requirements in many areas and these are described in the
Section on Consumers. Likewise the aims and objectives of the Service Providers in fulfilling
consumer needs are described in the section on Service Providers. The installer also has to fulfil
consumer needs and the Installation Process is described in the section on Installation.
1.1.1 Scope of the SmartHouse Code of Practice
The SmartHouse Code of Practice is a document that provides a “system designer” working to
implement a SmartHouse (to be used as dwelling and as a home office) with a source of information
on sensible and pragmatic guidelines for the design, installation and maintenance of SmartHouse
systems and the services and applications provided.
It is recognised also that providers and installers must work within diverse regulatory environments
and must be free to make choices appropriate to their business objectives (which in relation to this
document focus on meeting the needs of domestic and small-office users, not large-scale commercial
premises). Therefore, we consider standards as enablers and leave prescriptive aspects to local
regulation.
SmartHouse includes the digital home, intelligent home, connected home, networked home.
SmartHouse includes any “smart” activity, service or application in the SmartHouse including any form
of “office” or working environment in the SmartHouse (but the smart office in commercial premises is
excluded). SmartHouse covers any residential premises where people live (e.g. house or apartment)
but excludes commercial and institutional premises (such as hotels or prisons and other commercial
dwellings where the day to day management of the accommodation is not controlled by the resident.).
SmartHouse includes consideration of the interface with the consumer (customer, subscriber, end
user) and the consumer’s needs.
The aim is to provide a useful reference document to ensure that the user may exploit the benefits of a
consistent system architecture by utilising European and International Standards and other generally
accepted specifications in the design of the Smart House system. This document delivers a route to
investment synergies, flexibility of services and useful and usable applications that satisfy the
individual consumer’s needs and requirements.
There are many stakeholders in the SmartHouse, each with their own viewpoint and interests. Rather
than try to provide a document that covers all the viewpoints, it was decided to write this Code of
Practice as a guide for the System Designer of systems, applications and services in and into the
SmartHouse. The interests of all the stakeholders overlap in the System Design of the SmartHouse.

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The design and implementation of systems, services, applications and products requires detailed
information about:
- consumer needs and expectations;
- user interfaces;
- security;
- the performance of both the wide area and local networks;
- the kinds of applications and services to be used;
- the equipment using it
- the principles of systems architecture
- and how the system and its components are installed, operated, maintained and used.
This Code of Practice provides a resource for the practitioner of the SmartHouse and covers
information and issues that surround the choices to be made as well as providing a route map for the
designer of systems in the SmartHouse. In short, the consumer must want or need the service or
application, must be able to use it and have it delivered within a SmartHouse system that is installed
so that it works effectively and seamlessly with the other systems and components in the SmartHouse.
Any service, application or device in the SmartHouse should also be simple to use, easy and intuitive
to operate and allow additional applications and services to be added retrospectively. This Code of
Practice is therefore subdivided into sections addressing the environment in which the system
designer is working and the requirements of the actors in that environment in order to place into
context the decisions and constraints the System Designer must make.
The CENELEC SmartHouse Code of Practice covers the full range of stakeholders involved in the
SmartHouse. Thus as Figure 1.1 below shows, the CoP ranges from the Service provider to the
Consumer and takes in all the activities in between that allow services and applications to be delivered
to end users including the installation, maintenance and management of the SmartHouse. Although
the sections and stakeholders in the SmartHouse are shown as separate entities, thes are not
mutually exclusive and any organisation properly qualified may undertake multiple roles in The
SmartHouse.


Figure 1.1. – The Sections of the SmartHouse

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1.1.2 Parts of the Code of Practice
This Code of Practice is presented in four main Parts.
Part 1 - This Introduction
Part 2 - The environment of the SmartHouse
This section concerns market sec
...