SIST EN 17371-3:2020

Oznaka standarda: SIST EN 17371-3:2020
Koda projekta: 00447002
Organizacija: SIST
Naslov (angleški): Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Naslov (slovenski): Zagotavljanje storitev - 3. del: Upravljanje merjenja zmogljivosti - Navodilo za mehanizem merjenja zmogljivosti kot dela storitvenih pogodb
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Tehnični odbor: I13 - Imaginarni 13
ICS: 03.080.01
Status: Objavljen
Objavljen: 01-okt-2020
Refer. št. objave: Sporocila 2020-10
Referenčna oznaka: EN 17371-3:2020
Področje projekta (angleško): This document provides guidance on setting up the mechanism for Performance Measurement management as a part of an entire service contract. This document is applicable to: a) Any organization regardless of its type or size b) service buyers; and c) service providers who may be inside or outside the service buyers' organization. This document is not applicable to business-to-consumer (B2C) service contracts or for works contracts. NOTE 1 ‘Works contracts’ are contracts that have as their object the execution, or both the design and execution, of a work are not covered. Contracts having as their object only the design of a work are covered. NOTE 2 ‘Work’ means the outcome of building or civil engineering works taken as a whole which is sufficient in itself to fulfil an economic or technical function.

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